Shipping Policy

Order Processing

At Cleardoura, we carefully prepare each order to ensure your products arrive safely and in excellent condition.

Orders are typically processed within:

Processing Time
1–3 business days

Processing begins after payment confirmation. Orders placed during weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Time & Delivery

Delivery times may vary depending on your location and shipping conditions.

Estimated delivery time:

Standard Shipping
7–15 business days

Please note that delivery times are estimates and may be affected by factors outside of our control, including:

  • Customs clearance procedures
  • Weather conditions
  • Carrier delays
  • Local delivery conditions

Shipping Costs

Shipping costs are calculated based on your order details and destination and will be displayed during checkout.

Any applicable shipping promotions or free shipping offers will be shown on our website or during the checkout process.

Order Tracking

Once your order has been shipped, tracking information will be provided through your order confirmation email.

You can use the tracking details to monitor your shipment progress.

Please allow some time for tracking information to become available after shipment.

Customs, Duties & Taxes

International orders may be subject to customs fees, duties, or taxes depending on the destination country.

Any customs charges or import fees are the responsibility of the customer unless otherwise required by applicable laws.

Cleardoura is not responsible for delays caused by customs inspections or clearance procedures.

Address Information

Customers are responsible for providing accurate and complete shipping information at checkout.

Please carefully review your:

  • Name
  • Shipping address
  • Postal code
  • Contact information

If incorrect information is provided, please contact us as soon as possible. We will do our best to assist before the order is shipped.

Damaged or Missing Packages

If your order arrives damaged or items are missing, please contact our customer support team within:

7 days of delivery

Please provide:

  • Order number
  • Photos of the package and products
  • Description of the issue

Our team will review your request and provide appropriate assistance.

Contact Us

If you have any questions regarding shipping, please contact us:

Cleardoura

Email
service@cleardoura.com

Phone
(+1) 216 777 3947

Company Name
Yichang Lanqian Trading Firm (Sole Proprietorship)

Business Category
Home & Living

Registered Address
No. 114, Group 2, Liaojialin Village, Xiaoxita Subdistrict Office, Yiling District, Yichang City, Hubei Province (Self-declared)

Last Updated

September 2026

Cleardoura
Objects for a more considered home.